Free Collection in person appeared on listing - How to remove?.

luka0001
Conversationalist

Hi Everyone, I've managed to do a Simple Delivery listing (now removed) . When I checked it the S.D. price was eventually correct but 'Free Collection' has appeared from somewhere.

On listing, I don't even have a field to offer F.C. 

How can I edit/ remove it?.

Thanks.

N.B. Using old templates but have never offered F.C.

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Re: Free Collection in person appeared on listing - How to remove?.

Make sure that you've selected Postage only:

 

Screenshot 2025-07-09 at 11.22.53.png

 

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Re: Free Collection in person appeared on listing - How to remove?.

Those 3 fields are not there when I list. I'm using Seller Hub and previous pre Simple delivery templates.

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Re: Free Collection in person appeared on listing - How to remove?.

That's the Seller Hub listing tool.

 

Can you screenshot what you're seeing for postage options?

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Re: Free Collection in person appeared on listing - How to remove?.

Sorry this is the best I can do

Delivery details

 
Postage policy
 
 

Simple Delivery will override your domestic postage policy.

Package size

Medium parcel
Up to 10 kg, 61 x 46 x 46 cm

Domestic postage

luka0001_0-1752057140177.png

 

Simple Delivery
Prepaid Royal Mail or Evri label providedFull protection and tracking1-3 working days
How it worksChoose couriers

Who pays?

  • Buyer pays
  • Seller pays
The buyer will pay rates starting from:
£6.65
Based on the service they select

Preferences

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Re: Free Collection in person appeared on listing - How to remove?.

luka0001
Conversationalist

Just to follow up. Tinkered about with settings, changed nothing as there was no option to add or delete 'Collection in person'. Listed again to see what would happen and strangely 'Collect in Person' had disappeared!. 

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