I used EVRI collect a parcel to deliver to a buyer for the first time. Two days after the courier collected the parcel from me, I had a message from the buyer saying they hadn't received the package. They live 336 miles away from me. Three days in, and the parcel still hasn't arrived and more messages from the buyer first saying they checked the tracking on the parcel and it was still in their depot and in the same breath, they said that the courier hadn't got the parcel! Every time I had the buyers message underneath was a message from eBay saying they have stepped in. What about help for the seller. No help for the seller. Everything is for the buyer and absolutely nothing for the seller.
