Oh dear....of course 'circumstances alter cases' but how in the world you expect me to speak about any other experience of this, than my own, is quite beyond me.
What makes me think they have usually helped, is because, once again, that is my personal experience and any other is nothing to do with me given I have no knowledge in that regard. I have actually found them to be on the whole, helpful...again, feel free to differ in your opinion about that, but that is mine. !
If I can work out how to contact a human being at ebay I suspect anyone can. I have found that when speaking with a bot, you save time and get where you need to be by immediately cutting across the questions and insisting that 'I need to speak with an agent', multiple times if necessary.
One other quick point...I notice in one of your multitudinous messages from last night here, you mention the difference in price twixt RM and Evri and sound quite miffed about that. My advice, dont be, if you are selling always choose Royal Mail because Evri, while they are cheap as chips, are imho unreliable, lose stuff and are usually late, plus unless they've change their policy lately also charge for collection. I think they are a false economy. I want anything I sell to reach my customer quickly, undamaged and when purchasing, wont buy now from anyone who chooses Evri or Yodel, the latter to my mind being almost worse.
Please note, anything I say here is based upon my own experience and personal opinion and as such should be received in that way.
