E bay is holding my money because of systmemic system failure

[287andrew]

I have been a member for 20 years, but these past months since the rules for payouts has changed has brought to point of withdrawing.

At present I am waiting for a substantial sum to be paid into my account. How much does E bay gain interest from holding this money?

On Friday I had to resort to posting by Royal Mail special delivery to try and ensure that fundswas released to help with cash flow.

However when I tried to amend the tracking details from the assigned tracking number given under E bay's new 'simple Label system, It kept on coming up with a system fault.

I eventually got to speak to a helpful agent on Friday who said he would report it to the Technical team to sort E bay's technical problem.

It is now Sunday and the problem has not been sorted. I know from Royal Mail that the item has been delivered. I spoke to a unhelpful Agent who said I would have to wait for E bay Default payment to apply and then cut me off.

So I know this consignment has arrived.

E Bay's system will not allow me to put the correct tracking number.

So due to E bay's system failures they are holding my money.

I wonder what a legal expert on contractual law would advise.

Or do I just walk away after 20 years with E bay.

[kitten_slave]

Ebay don't care and when they say they've reported it to the tech team what they really mean is they aren't going to do anything. 

In Ebay's eyes, the customer is king because they've got the money, not you. You've just got the stock and they'll treat you subserviently while sitting on your money for as long as possible. 

Such is Ebay's greed that it'll only be a matter of time before they introduce "Simple Payment" - which will actually involve them paying sellers once a month in arrears. 

You'll sell an item on 1st May. Ebay will pay you a few days after 31st May. 

They'll call it "Simple Payment" to hide the fact it's "Slow Delayed Payment" in classic Big Brother fashion.