Double postage refund?

[melcop-13]

I have sold 2 iitems to the same person. They brought each item at different times, but withing minutes of each other. 

I used simple delivery and printed 2 labels. Only realising as I'm packing that the items go to the same address. So I have put them in 1 parcel. 

Now this has happened before and I just refund the person the postage, however this I'm broke! And sick of giving back almost £3  on cheap purchases. When the postage doesn't go to me anyway! 

How do I get ebay to refund the buyer? 

The help guide says it will return the postage in a few weeks of the label being unused. Is this true for a printed label? 

Tl/dr: how do I get ebay to refund postage on a label that's been printed but not scanned? 

[roger_roger_over_and_nowt]

Payments for unused simple delivery labels go back to buyer withing 30 days.

[luka0001]

This happened to me this week. Used to be able to refund but with S.D. not sure.

Does add to basket and request total still work?.

Having bought, could people cancel, I relist, get them to add to basket?.

Wrong people should have to pay twice  for postage, but with the need for tracking - all that. I don't know the best way.

Thanks,

[tressygirl]

Sorry, that I cannot confirm  that placing items in basket first will automatically combine postage, it seems it has for some but others not finding this possible!

However,  if an SD label is not used,  the refund goes back,  not instantly, to who paid for that postage.

• If you selected 'Buyer pays’ when you created the listing, your buyer will automatically be refunded for any Simple Delivery label that isn’t used after 30 days

• If you selected ‘Seller pays’ and offered free postage on your listing, you'll need to fill out the Request a refund for Simple Delivery form for the label that wasn’t used. Make sure to send your request within 14 days of your item selling.  Also ensure you add the replacement tracking number of the service used, and it shows delivery.

@luka0001