DROP IN SALES SINCE NEW BUYER PROTECTION 4TH FEB 2025

[lo.maggi]

Has anyone else noticed lack of sales since the buyer protection update 4th february 2025. I used to sell quite a lot and virtually sold nothing since 4th Feb. Can anyone else relate to this and what can we do?

[philjillmill06]

Hi Yes   They add the  'protection fee'  at the point of listing      hence i sell  a badge for £ 1.29  it shows on the listing  for  £2.07    Its a scam   and protection from what ?

[bra-516896]

Well I suppose it was to good to be true when fees for private sellers were abolished .

The buyer protection isn’t really that as again if you are still active we know that ultimately the seller will get lumbered with the refund . 
 It’s just effectively a discounted set of percentage fees with a large fixed transaction fee , I don’t know how many private sales there are a day but times it by .75p and it must add up to a decent sum , across the world there are supposedly about 2 billion transactions a day , mostly business I guess .

   On their side the cost of doing business in the UK alone is no doubt quite eye watering .

[pinkrabbitprinces82]

simple delivery is only items up £750 and also simple delivery is not available for international items. some my items cost a fortune to pay uk and ive got items over £750 in value whihc don't quaify for simple delivery. one such item of £1,250 value that I had to take off ebay was going to cost £65 uk to uk, £165 usa/can/£295 Australia due to the large size of box and  weight as well pushes cost costs sky higher especially on very high value items. i don't have that kind of money available to pay a courier. somebody else was complaining on ebay complaints facebook page about it today that she has no money to pay the courier & ebay are boldling all funds. as said i'ts only on items up to royal mails medium parcel size under  £750. i can't get a straight forward answer from ebay as to why they don't offer couriers lie parcelfroce who deal with larger sized items over £750 to as much as £2.500. a lot of my buyers have been from abroad and like I said there is no simple delivery for abroad and it's to costly to post some of my other items, so i've had to list them n other platfroms taking paypal payment in which anyone can send you the full amount including all postage costs, you just send one amount of money and your protected as a buyer or seller through paypal the same as ebay, except there it's free no stupid buyer's fee's, only sellers pay a small amount in fees through paypal payment alone and it was never as high as ebay sellers fees used to be.

[bra-516896]

Correction that should read million not billion

[west239113]

yes ive definitely noticed a big drop off though a slight recovery in last 2 weeks to still only about half the level i had in january. but even worse the new so called simple delivery is just a nonsense to me who has always and wants to continue to use royal mail core options and no qr codes or printing labels it is likely to stop me using ebay altogether and very soon if i can find no way round it

[west239113]

yes a total scam. any responsible seller and most of us are would just give a refund anyway if there is a problem. ebay are behaving like a certain american gentleman....