Can someone explain the buyer protection

[wood296]

I am a low cost items hobbist seller, been on eBay many years but only make a few sales or listings as an when. 

If an item i sell gets lost in the post, or arrives damaged or is returned I refund the buyer. Does the new eBay buyer protection fee mean that eBay will now refund the buyer and i won't have to?

[andha-21]

Yes, it's one of eBay's new ways to earn money.

As for your last question unfortunately I'm not fluent in eBay legalese so I'd probably forget an important "generally, typically, usually or similar" to answer that successfully.

But the basic idea seems to hint at that. 

[lucy_farmer]

'Does the new eBay buyer protection fee mean that eBay will now refund the buyer and i won't have to?'

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Nope.

As the normal system stands; if your buyer does not recieve their parcel or it gets squished in the post, you will still have to  refund them.

The buyers fee isn't buying the buyer anything they don't already have in this respect.

But there is a new system coming up soon called 'Simple Delivery', within which ebay *will* cough up for non-delivereds and postal damages.

Or so we are assured..... but I can't help think there'll be a lot of get-out clauses for ebay in this (not that I'm a pessimist or anything 😑)

But Simple delivery looks like it's going to be too flaming awkward, a right p.i.t.a. or darn near impossible for a certain amount of sellers to use -including me☹️  (lots of us are planning to pack in selling when/if it becomes compulsory)

[ratrog]

I just found out about this..its an absolute joke as it was already there anyway since forever..its just another way to rinse of us money. Also sold something for the 1st time in a year recently found out yet another major issue as a seller. I sold a watch and sent it next day special delivery at extra cost and insurance..buyer didnt tell me they were on holiday for 10 days and couldnt receive the delivery...now ebay DONT pay until they receive delivery..so that means I didnt get any money for 10 days..Ebay is getting too much of a faff nowadays..plenty of other free and cheap places to buy and sell nowadays anyway..ebay are just greedy and think they are better then everything else