Buyer protection fees

[seanski47]

As a private seller I WAS selling multiple low value items on ebay relying on volume to make it worthwhile.

Since the introduction of buyer protection fees I cannot compete on price with business sellers.

WELL DONE EBAY YOU HAVE REDUCED MY SALES TO ZERO 

[golfwatcher62]

It’s basically a scam!! EBay have realised that they’ve made a huge mistake by scrapping selling fees. Now they’ve panicked and realised they’ve got to get them back somehow….. WRONG OPTION EBAY..

buyers will go elsewhere.. NB

BUYER PROTECTION WAS ALREADT BUILT IN BY YOUR PAYMENT METHOD NEVER MIND YOUR STATUTORY RIGHTS.. SO ITS ESSENTIALLY ILLEGAL

[boardofgames]

I have not used ebay for a while but have a random selection of things to shift so it made sense to jump back on.

Oh wow I wish I hadn't, this buyer protection is an absolute disaster for private sellers, nothing is the price you think it is, it's impossble to do a deal with a buyer intertsted in mutliple items and have them use the offer system because what they offer to pay you is not what ebay then offers you and to make matters worse  if you do not use the new 'simpler postage' it appears you cannot actually access this alleged protection enyway, locking you into whichever courier they select for you.

Once I have shifted these items I will not be using ebay as a seller again. It's a shame to think that I part funded my round the world trip in the early 00s through ebay sales and now I can't even use it to clear the clutter.

[golfwatcher62]

Exactly.. basically their ad should have said it’s not free to buy. Wonder
what people would do then !!!!!!!

It’s a company con. Simple as that

[annemann-2009]

What I find very annoying is that when you send an offer, that buyer protection bit is shown front and centre like it's within my control.

The blatant subtext is "hey before you send that offer, the buyer has no choice in paying buyer protection despite you sending it tracked and insured". 

Really infuriating.

[daba1955]

Totally agree with you... It's not on.

I sell an item that was listed at £1.50, but with eBay Buyer protection fees added, it comes to £2.28, which is hardly going to attract customers, and put off some of my regular buyers, of which I have several.

I had noticed a reduction in sales, now I know why ....

When people buy on eBay, they can elect to pay with PayPal, which has its own "Buyer Protection" built-in, for free !!

[annemann-2009]

I've managed to sell a few things recently. I do think that the new way of being paid is unfair. Though my theory is, globally, eBay holding onto funds for two or more days AFTER delivery, is just a way to harvest some extra funds via interest. All my stuff is sent tracked and insured so delivery is also recorded. So don't see why I have to wait extra time to get my funds. 

[knrvolvo]

Another seller on this tread also said that if a buyer pays by Paypal there is also some protection there.

[lucy_farmer]

'Though my theory is, globally, eBay holding onto funds for two or more days AFTER delivery, is just a way to harvest some extra funds via interest.'

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No Sh** Sherlock.

We all know it and we have all agreed to it by using ebay (there's no 'box to tick' to say you agree to the new terms and conditions; you're assumed to have agreed simply by using  the site)

Ebay lost money by getting rid of fees for private sellers.

They did this in order to compete with vinted and so on who are also 'free to sell'. But the loss of those fees means they need to make money somewhere else.

Hence the BPF and the payment holds.

Also the introduction of Simple Delivery, where ebay will make money on the contracts they've got with the delivery companies.

Yes, money being held for 2 weeks *is* a p.i.t.a. and nobody likes it.

[papso22]

I really struggle to understand why people are so surprised that ebay makes changes that make them money!

They are a business not a charity.

[cassidy_r_private]

Sell bundles which are better value to ship. Try not to sell stuff for less than £20.

You're on the same playing field as everyone else.

If another seller is selling a product for £3.50, including VAT, fees and shipping, chances are they aren't making a profit. Don't waste your time trying to compete with them.

There really are people out there who sell at a loss just to boost their feedback. I used to rent a unit next to one of those, unsurprisingly he went bust. You can't eat feedback.

[genuinegameguru]

Yes they are a business, but a business that has utmost contempt for its customers - Buyers and Sellers. And that is why people are leaving eBay in droves, or at the very least using it less and less.


Sent from my iPad

[geoffisjazzy]

Hi to all
Yes it is less and less purely by the fact less people are buying, my sales have dropped by over 50%,
So yes I get less but so does Ebay,
We all know it's a money making scheme that has back fired on them,
Will they change it? probably not
They are getting rid of private sellers, the very thing that started them off

Sent from Outlook for Android<>