‼️Warning for Gold and Silver sellers ⛔️

[lechatcurieux]

Hi Guys, 

I sold a 1 kilo Johnson Matthey silver bar here to a user. I felt off as the profile had been dormant then a sudden activity buying gold and silver. I called eBay who incorrectly (!!) informed me I should leave the sale as I would be liable for fees. 

(There WERE no fees and I wish I’d trusted my gut and cancelled).

Payment cleared, I have the Royal Mail delivery photo and signature from the Address in London SW16.  THEN I receive a dispute claim and I’ve resubmitted all my proof. I decided to contact other sellers from her feedback and so far the same has happened to 5 other sellers, all had proof of delivery but are waiting for the dispute. 

If you unfortunately become part of the fraud, please contact me for more information. And make sure to report the issue since we are not allowed to leave feedback. So until the disputes are settled, the buyer is free to buy as much gold and silver as they like.  BE WARNED. I will be reporting to Action Fraud asap. 

[jonatjonatjonat]

you cannot name and shame users on the forum  - no matter how warranted you feel it is.

You've already had the names removed from your initial post - they will be removed from the second one in due course by a moderator.

All you will end up with here is the inability to post on the forums yourself.

[magpiecorner1]

You can leave feedback, I don't think that there is anything wrong in stating that you are surprised that they haven't received the item as you have the proof of delivery, and suggest - in the feedback - that such a heavy for size parcel - used the words kilo of silver - might be remembered by the postie, so worth asking him about it.    Or anything to give others a clue that the sale didn't go smoothly. 

There are folk on here better able than I to suggest what might or might not be allowed in positive feedback to buyers.

But there is always more than one way to skin a cat.

Worth putting the word out there with the big scrappies, pawnbrokers and melters to give them a heads up as its identifable - I was a licensed precious metal scrappie for many years and I've only ever seen a few kilo silver bars, not they aren't that common.

And get in touch with eBay - I had a situation the other way around - a large lot of scrap gold was sold to 6 buyers - eBay were very very quick to resolve this.

Best of luck!

[4_bathrooms]

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@lechatcurieux wrote:

Payment cleared, I have the Royal Mail delivery photo and signature from the Address in London SW16.  THEN I receive a dispute claim and I’ve resubmitted all my proof.

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What reason was given for the buyer opening a dispute? If the buyer is claiming they didn't receive the item you need an online delivery confirmation for items under £450 in value with a signature capture for items worth £450 or more. That is the evidence eBay requires to successfully defend an "item not received" case.