12-03-2025 11:41 AM
Hi
Iv noticed that my listing no longer have weights on and now I'm having to input them manually on my royal mail account (which was linked and applied weight automatically). Is anyone else having this issue too?
12-03-2025 12:16 PM
I have the same issue.
New listings are setting it at a high level for my international postage and I cannot change it.
12-03-2025 3:25 PM
Same problem here.
I haven't had to do a label yet, but I created some listings today and the box to enter weight isn't there.
13-03-2025 2:19 PM
Hi all,
This is a technical issue from our end, we don't have an estimated fix time at the moment, but as soon as this is resolved, we will let you know.
Thank you,
Marco