Tracking shows delivered and no green tick on ebay

[the-blue-water]

I sent an item a few days ago the Tracking shows delivered and no green tick on ebay I used the customize postage method is this normal or is the only way to get the green tick is to use the new simple delivery method

[**peaseblossom**]

Tracking doesn't always update on ebay at the moment.   You can contact ebay to get the money released using callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Or wait 14 days and it will be released anyway.

[the-blue-water]

Ok thanks