Something wrong with the EDD again

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2nd class by next day or max 2 working days?

Buyer paid 8:30pm last night. No way to post until today.

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Something wrong with the EDD again

EDD is rubbish. Had an INR opened due to EDD quoting 5 day delivery to somewhere in rural USA for a standard airmail letter. I'm lucky if its 5 days to somewhere in the UK let alone USA.

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Something wrong with the EDD again

Apparently one of mine is supposed to arrive tomorrow. I sent RM. 
Buyer bought Saturday night, packed this afternoon (Sunday) according to eBay the item should arrive between Monday and Thursday. 

this is going second class 

no idea if it will or won't 

“What we’ve got here is failure to communicate.”
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Something wrong with the EDD again

The buyer would know that due to the timing of the order that there's no way you can despatch in time for next day delivery. Maybe message them along the lines of "thanks for your order, which I received at [time], I will despatch [details]" and perhaps even "I will message you as soon as it's shipped". If it's a new buyer, hopefully they'll appreciate the extra service and become a regular buyer.

 

Many of my sellers, including still those who sell regularly to me, message me a quick "thanks, will post tomorrow / next day/ after the weekend" and/or "just posted". I appreciate such messages but they shouldn't feel obliged to put in the time and effort to do so, but it's a good way to pre-empt complaints about EDDs caused by eBay's strange & ridiculous sense of time.

 

eBay expects sellers to have time machines - just nip back to before the order was even placed, and despatch then?!?

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Something wrong with the EDD again

This is a constant issue for me. Second class post is 2-4 working days. How can I post something on a Saturday or Sunday and it arrive Monday. It won't even get emptied out of the post box until Monday. Buyers then send not received requests before the item would be there. Not good at all it's been an issue for ages. No one cares no one does anything. There is no settings to change. EBay just want the sale over them going to Amazon so give them misleading information about the speed of delivery and it's us that has to deal with the fall out. 

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Something wrong with the EDD again

I had one the exact same dates, ordered the 4th on the evening and EDD 6th to the 7th, the buyer wasn't happy.

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