Simple Delivery collections

Simple delivery is a disaster for me and very unclear in the messaging on the App. Booked a collection the text says "Book courier collection for free - no printer required." In the box for collection...I just waited 35 minutes to "speak to an agent 2 minutes". No response. I've just looked at the RM details...they say a label isn't included ...so which is correct? Simple delivery makes it really difficult to see the dimensions the postage covers after the sale. This is a really unhelpful change to Ebay ...please bring back custom postage.

Message 1 of 43
See Most Recent
42 REPLIES 42

Re: Simple Delivery collections

No labels Monday...sold something tonight all change the label is included with RM collection again 🌅

Message 41 of 43
See Most Recent

Re: Simple Delivery collections

The link through on Ebay now and confirmation from RM now says don't worry we will bring your label ...hurray 🥳

Message 42 of 43
See Most Recent

Re: Simple Delivery collections

Excellent....it pays to complain clearly.  Praps my very very long chitchat with a mos was worth it then. Even if a technical glitch they  need telling.... Person I spoke to was extremely helpful have to say. 😁  NB:  Can I just ask if you got the label first or did you book collection and then were offered a label afterwards. ?

Message 43 of 43
See Most Recent