Royal Mail problems at South Midlands MC

[bazinga-games]

I posted several items on Thursday last week but I've noticed that 2 appear to be stuck in the system - both at South Midlands Mail Centre.

I assume it's the Mail Centre that's the issue, as all my other orders (T48) arrived on Saturday.

Has anyone else encountered issues with this MC?

[1956glyn]

Yes.   In the past a couple of my purchases have been stuck at that hub.   One arrived a week late and another never did 😞     From my enquiries at the time a lot of this hub is run by robots and not humans and they do have/did have a lot of issues.  The lost package made its way all the way from North Scotland.......then got lost in that hub.

I live in the West Midlands.

[bazinga-games]

Oh dear, that doesn't sound hopeful, then  🤔 😕

Fingers crossed my parcels make it out of there alive! 🙂

Thank you very much for your input.

[1956glyn]

You are welcome and sorry i could not be more positive.

[karenmaciver]

Yes. Stuck there for a week despite Royal Mail 48 service paid for. Still not moved

[timgb123]

I have a parcel that was meant to be 24 hour delivery, it's been stuck there now for 5 days.

Around 20 years ago this depot was well known for the amount of parcels that went missing. Such was the amount that went missing it was known as the biggest organised crime centre in the UK.

[terencecurtis]

Problem still exists. My parcel which was to travel from mansfield to north leicester is now stuck at south leicester MC. apparently it has been recieved 3 times having first been sent to Coalville. Nothing appears to be moving i guess as if were to be delivered today 7/2/25 it should have been alloted for delivery by now.

[timgb123]

Sorry to hear from another innocent victim of Royal Mail, I hope that you
will eventually get some positive news.
My parcel contained a torch which I was sending back for replacement under
it's 5 year warranty, with the promise of a new replacement torch upon the
company receiving it.
It reached South Midlands MC on 4th December '24. Then nothing! I'm still
waiting for RM to compensate me even after I have sent a copy of my
original invoice for the torch. Return of my £5 postage fee would also be
appreciated.
RM make it as hard as possible for the public to contact them, either by
phone or ironically by post.
I will never use RM to send a parcel again even if they undercut all others.

[snoopysstore]

Yes I have as well sent two GBA games to one customer of mine and they are as well stuck at this location. It is frustrating for both me and my customer. I have been advised to wait a few days to see if there are any further updates otherwise I will have to file a claim for them. This is extremely annoying because both games are worth quite a lot and not only maybe will the customer not receive them but I will not be able to get them back too because of the circus running at this Royal Mail Depot.I thought this was just me but it seems that its happening to a lot of people ive noticed. Royal Mail need to get their finger out and sort this out because  its a big problem when its happening too often.

[wyntersemporium]

I had a parcel that disappeared in transit. So the buyer pressed me to send another lot out to her. Which I did. And she got a INR against me. The last one I sent was special delivery. And she also complained it hadn’t arrived. 
it was holed up in Newcastle sorting office for 2 months and eventually arrived at her destination Monday of this week. 
I complained to RM who said the envelope had in fact arrived and was signed for at her house.