19-11-2024 9:13 AM
Packlink are taking payment but not creating labels. Been using "Legacy tool" for months with no issues, they have been saying for months they are removing it shortly, does this mean it's gone? I Keep refrehing page but nothing, no email sent with label link. Tried cancelling and reorder label, same problem.
19-11-2024 10:33 AM
I had a problem this morning so went onto the old site, same problem.
BUT when I swapped from EVRI labels to UPS all ok
19-11-2024 11:01 AM
I've just received the labels thru, took 2 hours but they seem to have resolved whatever was causing the issue.
20-11-2024 11:29 AM
Hi vaping4health, thanks for your post.
There was an issue from Evri's end causing disruptions. However, the issue was resolved by them very quickly. If you run into this again, please let us know and we will be happy to flag it for you.
Thank you,
Marco