Hello.
We pay for a Royal Mail weekday business collection and they missed the collection today.
Thanks Royal Mail!
Around a year ago I discovered that you can claim for a missed collection and when I filled in the details the website told me I was too late.
So today I thought I would start my claim but the URL does not seem to work properly.
https://www.royalmail.com/business/manage-mail/collection-deliveries/refund-form
I tried phoning royal mail which kept me hanging for over 30 minutes and I had to give up.
I have tried the RM website going round and round in circles.
I know RM don't like business claiming for ANYTHING, so any ideas as to the correct page / method!
Kind regards Simon
