Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Payments processing improvement ideas
Hi all, relating to recent payment holds changes, I believe there are at least a couple of improvements how this is handled that should have made sense to eBay from the idea's conception, alas, they didn't. 1. Release payment hold after item is shipp...
Buyer paid then wanted cancellation , money gone
So, buyer paid for and item, half hour later wanted a cancellation, which I did, via my balance.My ebay balance is now £0 when should've been £182 after the refund.However go to transactions and it shows total funds as £175.27 (i got postage for othe...
Funds
Hi i registered my bank account ( had to wait 48 hours for this to link account, now I had to send bank bank card details, and it now says my funds are on hold again for up to a WEEK ,.. does anyone know if my funds will be in before the 7 days, was ...
Low Payment
I have sold an item and only recieved £14Could someone please tell me how this is possible when the payout should of been £26 Thanks
Anyone being hit with refunds from Cleared funds rather than Pending when buyer fails to collect
Buyers makes offer and pays for an item listed as collection only. Despite numerous messages to arrange collection there is just radio silence. I therefore cancelled the order to relist. The refund has been made from my ebay funds, when the payment w...
Incorrect payout amount - less
I’ve recently made two sales and only received 1/3 of the payout from eBay - I’ve joined since 2015 with 100% feedback. the payment breakdown for each sale shows I should have been paid more. any ideas who to contact?
Getting paid
Here we go again with this - it's utterly exasperating! I sold an item and elected NOT to use this new ENFORCED postal system within ebay. The item is marked as Dispatched and has been acknowledged as received by the buyer. The buyer has also left co...
How to personalise the invoice
Now that Ebay sends the invoice automatically with Simple Delivery, how can I personalise it and save it as default? I don't want it printing my name and address and the message such as "I hope you really like this item". I noticed on one invoice rec...
Resolved! Payout date
helloI am wondering where I can find the 'payout' date that should happen after selling an item. Certainly the 'Swift' payment option should be in effect hopefully!
I am so angry about this new payment "release two days after confirmed delivery"
I have been using eBay since 2002 and have always been happy buying and selling on the platform but this new delay on receiving payments has really nailed eBay's coffin and will cause sellers to leave eBay and use other platforms as this current paym...
Payments on hold
My sellers payment is on hold until I confirm two micro payments have been made to my nominated account. However I can't see any payments in my account?
Bank Account
Hello I need to change the bank account attached to my account! How can I do this quickly? regards John
Getting payment for items delivered
I am an experienced seller but these new eBay rules have me flummoxed. I have sold some speakers, the buyer made me an offer proviso being that I paid the P&P which was advertised as £50 for the buyer to pay. However despite this eBay took the £50 of...
Refunding a Refund
My ebay order was posted and was either, lost by Evri, found in three weeks and delivered or just took three weeks for Evri to deliver. In the meantime, the estimated delivery time had long gone and the seller issued a refund. Now I have my order and...
PAYMENTS - THIS RIDUCULOUS NEW SYSTEM
i HAVE USED EBAY FOR AROUND 30 YEARS around 20 years with my current details and previously in the early days around 10 years with different sign in name which incorporated a house name from which we moved! Anyway as from now I have ceased to use Eba...
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