Seller News: July 2025
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Forum Posts
Unable to withdraw funds from account via payout (greyed out)
Hello,I am new to selling on eBay. I am a private seller, selling a few items I've had in the loft for a while as well as some trading cards. This is my situation:I have around £400 of funds, of which £200 is 'available funds'I would expect to be abl...
Stuck with zombie listings I or Ebay can't delete
Reaching out in the hope somebody can help, I have a 23 year old account which has or had 3 listings on it. Ebay's system removed them for supposed policy violations, they can't tell me what the violation is supposed to be as nothing comes up at my e...
My listings appear and borderline "dominate" searches on desktop, but DO NOT EXIST on the app@
Title covers most of the problem I'm having. My listings are digitally delivered (don't even start, look at the policies, 23k feedback, selling for 12 years etc) Given they're digitally delivered, I give a massive chunk to a lot of my sales to promot...
Unable to list items in inventory
As above. Was unable to do this yesterday and having the same problem today.Ebay message is: Well, this is embarrassing.We're sorry, the listing tool isn't working right this second.Please try again later. In reality ebay I'm not going to try later. ...
EBay
I removed a item four weeks ago sold it privately now I’m getting emails telling me it’s sold and I need to update my account to receive the payment
Buyers unable to purchase / add products to basket - few reports already
From about 3 weeks buyers are contacting us complaining that they are unable to add our products to the basket and place an order.This has been reported to ebay and ebay blamed customers...saying they do something wrong.But:- we have never had so man...
Resolved! Can't upload photos for a new listing?
Anyone else know how to resolve this please? I've cleared cache etc.. I use the ebay app.
Buyers unable to Buy
kat@ebay Having heard from you about buyers saying they can only buy 10 days, the chat finished Please see the screen shot of what you advised
Stop "a new device is using your account" emails
I never use my Ebay account anywhere but my one home PC. Every single time I log into the account, I get one of these "a new device is using your account" emails sent to my email address and my account messages page. The point is a new device is NOT ...
Site down?
Anyone else having issue this evening?
Font Issue on Sellers Standards Dashboard
Hi Mods, can you pass on to tech team.This has been like this for me, for a long time, not sure why it does this. The font on the seller standards dashboard has a shadow effect which is not working well with my browser.Browser: Brave (Chromium)OS: Wi...
Resolved! Is anyone else unhappy with eBay's new messaging system ???
I've been a member of eBay for 20 years now... Over the years they have made many changes, some good and some not so good... This one of completely revamping the messaging system is NOT GOOD !!! ... and it is now a challenge to read and reply to my i...
Where is the "ask eBay to step in and help" option for a return?
I'm in a situation where the seller has agreed I can return an item but seems to be avoiding sending me a postage label. I requested the return 6 days ago. This article https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/ask-...
Asked by an agent to read out a OTP over the phone
I've just had customer support call me (after multiple failed attempts to use their automated assistant to resolve an issue with a return where the seller is failing to cover the postage) and after asking me for the order number they've triggered a 6...
Canada to UK items not displaying VAT - then adding it after commiting to pay
I recently sent and offer and commited to buy and item from Canada, shipped to the UK. The offer screen made no mention of VAT, and added it on at checkout without disclosing what the additional cost is. You can tell it is VAT as it has added 20%, th...
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