feedback v

[shazyates]

I am trying to change the feedback i receive from a buyer to, when i go to move the button thing to 'visible for all to see'  i get this message......"You are unable to change your comments visibility because you have active listings"........ any ideas what i can do to change it.

[jckl1957]

You can't change feedback you have been left.

You don't have any negatives so I am not sure what you want to change.

Members can choose to make their feedback 'private' so nobody can see individual details or comments.

However, sellers can't have private feedback so, while you have items for sale, your feedback left and received is visible for all to see.

[tobiasd4 · Accepted solution]

https://www.ebay.co.uk/help/policies/selling-policies/business-seller-policy?id=4710

You need to read this and correctly upgrade to business seller.