evri

[nfs78964]

Hello,I recently re-started selling on ebay after quite a few years and noticed there has been a lot of changes. I didnt realise but I opted for Evri postage thinking I had opted for RM. I couldnt use the Evri label as there are no pick up points near me. So I sent the item by RM and it has been delivered. So I am wondering what happens to that unused Evri postage label ? As I had to pay separately for the RM postage,is there any way I can get refunded for the Evri label ? Any help appreciated.

[61stephenuk · Accepted solution]

You wont get a refund for the Evri label as the buyer has paid for it not you.

When a seller doesn't use a  Simple Delivery label any alternative postage is at their expense,the buyer may be refunded the label cost by eBay if they see it hasn't been used.

[nfs78964]

Thankyou for your help. Can I just ask for one more advice ( in order I dont make same mistake again when listing). I cant use Evri as they dont have collection points on the Isle of Wight so I would like to use Royal Mail  Tracked 48 for future listings. As  ebay have introdued Simple Postage now,can you tell me how I can pre-set my listings so it generates a RM Tracked 48 label/QR code when the item is sold. Thanks in advance..

[61stephenuk]

Hi you can opt out of using Evri here https://www.ebay.co.uk/ship/prf/simpledelivery and only have Royal Mail selected