Have you registered the correct delivery address on your eBay account? A seller will only address a parcel with the name and address eBay provide, and that's the one you have on the delivery address in eBay.
It's worth checking to avoid future missed deliveries:
There are 5 addresses which need to be corrected
https://accountsettings.ebay.co.uk/uas/addresses
@originalmick2012