“You can’t purchase this item from our app. Add to your wish list”

[robloxpetzone]

I’ve been selling for a good while on here now, I sell digital goods on games like Roblox and have only just came across this problem after around 10-9 months of consistent selling. Others that are interested in my listings are being met with “You can’t purchase this item from our app. Add to your wish list” I’m not sure if there’s a way around this but it is definitely impacting my sales and turning customers away. Any help or a solution would be greatly appreciated. Thanks 🤝

[tobiasd4]

Some items you can't buy via the app.

You can only sell digital items using correct category. 

https://www.ebay.co.uk/help/policies/prohibited-restricted-items/electronically-delivered-items-poli...

[*vyolla*]

Roblox have extensive info on their website about creating/reselling their copyrighted items, so your listings must be compliant with them.

You're trading as a business but doing it on a private account (which is for sellers listing their own personal items such as bits from their wardrobe/attic etc. eBay will be passing info on your sales on to HMRC anyway, so it's vital to keep accounts.

To correctly register as a business seller simply go to your Personal Information in your account and to the right of Account Type, which will be showing as 'Individual'  you'll see an Edit option.

https://accountsettings.ebay.co.uk/profile

This doesn't affect your feedback profile or any current listings, it merely upgrades your account so that you're compliant with current consumer and eBay policy.

If you're also selling your own items, just open another eBay account (you can have more than one).