cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

When clicking on 'go to checkout ' on a seller offer, getting a ' there was an error processing...

When clicking on 'go to checkout ' on a seller offer, getting a ' there was an error processing your request.' error popup message. The same error message for different offers, from different sellers too. Tired refreshing the page, waiting and trying again. Automated ai  chatbot wasn't especially helpful with this issue when I tried asking about this. So, any ideas or tips from some one here? Or, anyone have a similar experience, and maybe how it turned out? Thanks for reading, and any ideas on this.

Message 1 of 4
See Most Recent
3 REPLIES 3

When clicking on 'go to checkout ' on a seller offer, getting a ' there was an error processing...

Hi percekom0, thanks for your post.

 

Is this still happening to you? If so, did you try doing it from the browser and not the app to see if works?

 

Thank you,

Marco





Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
eBay
Message 2 of 4
See Most Recent

When clicking on 'go to checkout ' on a seller offer, getting a ' there was an error processing...

imtroe dit in-browser, yes, a,d got this error result, multiple attempts in browser. With many of the reviews for recently versions of the app suggesting it was more glitchy, I prefer t to generally use the browser version anyway. Today, I tried it on an offer again, and it happened again. Tried that on different offers and this time got no error, just really went to checkout, as it says it would. The latter offer, the one that didn't error out, was more recent, though none were expired, if that's relevant ( did eBay somehow secretly shorten the time window to accept offers, without telling anyone and while displaying to users that an offer window is much longer, and displaying longer time?then Why would they do that, seems unlikely). So still getting the errors after this break, but one offer at kest I didn't get the error on, amd it was a more recently received one, though all mentioned offers were within the valid timeframe shown when clicked on, incase that's somehow relevant.

I tried it in-browser, yes, and got this error result, multiple attempts in browser. With many of the reviews for recently versions of the app suggesting it was more glitchy currently, I preferred to generally use the browser version instead, anyway.

Today, I tried it on an offer again, and it happened again. Tried that on a different offer and this time got no error, just really went to checkout, as it says it would. The latter offer, the one that didn't error out, was more recent, though none tried now or earlier were expired, if that's relevant ( did eBay somehow secretly shorten the time window to accept offers, without telling anyone and while displaying to users that an offer window is much longer, and displaying longer time?then Why would they do that, seems unlikely). So still getting the errors after this break, but one offer at least I didn't get the error on, and it was a more recently received one, though all mentioned offers were within the valid timeframe shown when clicked on, incase that's somehow relevant.

Message 3 of 4
See Most Recent

When clicking on 'go to checkout ' on a seller offer, getting a ' there was an error processing...

Thanks for your reply, percekom0

 

So, is this happening with all item not one in particular? Also, is it happening with offers only? Or have you tried buying the item straight away without offers?

 

Thank you,

Marco





Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
eBay
Message 4 of 4
See Most Recent