Urgent: Verification keeps failing, but I've already confirmed my identity multiple times

[ngum10]

My payouts are on hold, and I'm being asked to verify my details again. I've already done this several times. What's going on, and how can I resolve this?

[john1297576]

When you verify your details are you sure you are not giving incorrect information, by using 0 Zero when it should be O letter or vice versa.

[fargvs]

Suggest a check, reset and update of the Banking details required for Managed Payments >

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold?id=4814&st=3&pos=1&qu...

[ngum10]

everything is correct, i did 5-6 times already, but they keep saying i need to verify (passport same as my payout detail)

[ngum10]

sorry but my english is not really good. Are u saying i need to remove the payout detail and then put the detail again and verify after that?