So, I've had a message from Evri via their tracking.... My parcel has been destroyed completely. I've messaged the seller, who is refusing a refund without the item or photos. I've sent them screenshots of the evri tracking. They just became hysterical and refused.
For some reason, the delivery date on ebay is the middle of October, so I can't claim item not received for 2 months, which is ridiculous. SO now we're both just waiting for time to tick by. Presumably they are hoping that I forget about it.
Is there anything else I can do? Or do I just have to wait? It's only £20 so not life and death, but it's just a pain in the a"*!
Is there still an ebay online help option? If there is, I can't find it.
Any advice would be gratefully received.