Sale whilst on ‘time away’ mode

[adry10]

Hey guys, so I’ve set my account to time away until the 7th Sept

yet someone was able to make a purchase, and I have until the 1st Sept to ship it. 

How do I go about this? 

[**peaseblossom**]

Assuming you're unable to send it contact the buyer and explain the problem.   Then cancel/refund the transaction with the buyer's agreement (via the dropdown actions menu arrow for the item on your orders list) and relist after the 7th Sept for the buyer to buy and pay again. 

Check your settings from here:

https://www.ebay.co.uk/help/selling/selling-tools/time-away?id=5137

[tobiasd4]

I can't see any live listings,

last item Shell suit, sold on 17th August.