Price and item change in listing

[andyotter1]

I watched an item of a set of 4 for £80 I later received an email of ebay stating the item has now been reduced by £60 from £80 to £20 I bought the item and received 1x of the set. I believe this is an error on ebays part as the listings contents had been changed not the price. It was now a listing for individual items not the set.

[jckl1957]

Did you read the listing?

Even if you are sent an offer/details of a reduced price, you still have to read the listing.

I can't find the listing, but I would guess that it states on there somewhere that the price of £20 is for a single wheel trim.

You bought one, paid for one and got one.

If it was a business seller, you will be able to return it for a refund.

[andyotter1]

[cid:storage_emulated_0_DCIM_Screenshots_Screenshot_20241114-185059_Email_jpg_1731615916626]
Hello,
This was the ad...Read the main subject I was working away so got some else to buy them who isn't car savvie..clearly states to me reduced by £60 for 4x.....the original listing was £80 for 4 so would would the deal be listed as reduced by £60 when £20 each for 4x is £80... this is false information.
Thanks



Sent from my Galaxy

[john1297576]

I have not seen the listing, but anything sent by ebay would be based on the ad. Ebay does not make up prices and quantities.

Can you provide item number please?

[andyotter1]

[cid:storage_emulated_0_DCIM_Screenshots_Screenshot_20241114-185059_Email_jpg_1731615916626]
Hello,
This was the ad...Read the main subject I was working away so got someone else to buy them who isn't car savvie..clearly states to me reduced by £60 for 4x.....the original listing was £80 for 4 so why would the deal be listed as reduced by £60 when £20 each for 4x is £80... this is false information.
The item number is now 116232784462
Thanks



Sent from my Galaxy

[jckl1957]

If you want to pursue this with Ebay, then you should contact them.

Clearly, the original deal was 4 for £80.

Then, the seller changed the listing to selling them individually for £20 each.

You were watching the item.

Ebay (a bot/automated system) picked up the lower price and informed you of it.

Unless the seller is prepared to send you a further 3 wheel trims for free, your only route is to open a return and send back the one you received.

I really can't see that Ebay are at fault or that they will do anything.  Sorry.

[plpmr]

The screenshot indicates that you are correct it says -

Price reduced by £60 for 4 X Citroen C1 and 4 X Citroen C1 S... is reduced to £20

4 X means four.

If the seller meant £20 for a single then there was no price reduction.

[andyotter1]

Bot or not it clearly says item reduced by £60 for 4x



Sent from my Galaxy

[andyotter1]

The listing has been changed since i watched it I watched the set of 4x for 80 then was sold 1x of 20 after seeing item reduced by 60. Thanks for your response



Sent from my Galaxy