Selling - Error Message
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14-11-2024 4:57 PM
Hi everyone, I'm trying to return to selling. When I try to click the button to list an item I'm asked to update my account. But when I put in password to do so I'm getting the message 'something went wrong at our end, please try again later'. I can't find a way around this. Have spent ages making several listings and now can't list (or speak to a real person at eBay). Very frustrating. Please help! Thanks, Sarah
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Selling - Error Message
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14-11-2024 5:10 PM
No sure why there's an issue with your password, you may need to follow the ' Forgotten Password' link .
Otherwise, it may be that you haven't registered for eBay's Managed Payments, all sellers need to do this now.
You need to provide eBay with details of a bank account and have this account verified. The usual method here, is for eBay to send 2 micro deposits into that nominated bank account for you to receive, and confirm to eBay.
Once this is completed, you will be able to list items for sale, and receive payouts from those sales.
This will show you how to register for eBay's Managed Payments.
https://www.ebay.co.uk/help/
If there is an issue with the registration contact eBay Customer Services, who have full access to your account, and can see where the issue lies and explain the steps you now need to take.
Contact them this way.
This is the easiest and quicket way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open between 8 a.m. to 10 p.m. on weekdays.
9 a.m. to 6 p.m. on weekends.
I recommend contacting CS very first thing in the morning, when the lines first open, as there's more chance of Dublin answering.
Selling - Error Message
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15-11-2024 4:58 PM
Thanks so much for taking the time to reply! This looks like it will sort out the problem one way or another. I'll give it a try. Thanks again!