Petty reasons to return item

[everccen0]

Hi just seeing if anyone had this issue, I sold a item a model locomotive and sent it and yesterday (23/1/2025) I had a email for return item for the petty reason of the item smells if stale cigarettes. Now I don't even smoke how can this even a reason to return. 

[jckl1957]

It does happen.  All you can do is accept the return, provide a label and get the item back.

My last case was a buyer complaining that some earrings I sold her were 'not vintage'.  I bought them in the 1980s, secondhand and Ebay have 1980-1989 as an era in their antique and vintage jewellery category.  To support her claim, the buyer added a photo of some scruffy, rusty, old earrings.  The ones I sold were in lovely condition.

Anyway, I accepted the return.

I would advise you to block the buyer as soon as you get your item back and you can also report them for mis-using the Ebay Money back Guarantee.  I reported my buyer - the first time I have done this in 20 years - because the claim was so blatantly fake and I was annoyed.

[everccen0]

Thanks for the information it's annoying as I'm trying to reduce the model railway stock