Payment held - supposed to be in my eBay account yesterday

Hi 

I sold item sent by tracked postage - buyer confirmed receipt and that he was happy and left positive feedback -  in pending on my eBay account it states that the funds will be available on 17th August - but my balance is still zero.

 

has this happened to anyone else - if so when will it credit

Message 1 of 2
See Most Recent
1 REPLY 1

Payment held - supposed to be in my eBay account yesterday

There has been a new ruling that payouts are released within 24 hours of the buyer paying,  but this comes with condition.  You have to have sales of £150 or more within the last 5 years,  and no defects on the account for the last 12 months.  Feedback means little as it could be left in error.

 

It also looks like you have returned to selling after a long break?  Sudden selling activity raises red flags to eBay as it could be a sign the account is being hacked.  Your initial payouts may be held for a little longer until eBay are satisfied the real owner has come back to use the account.  It's an effective safety measure.

 

@joanne744 

Message 2 of 2
See Most Recent