Non payment

Hi I sold some dresses on eBay £1450.00 and the buyer is refusing to contact me what do I go I’ve sent payment reminders 

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Re: Non payment

After 4 days you can cancel and select the reason as 'buyer didn't pay’ (eBay works in 24hr cycles so the option won’t be available until 4 x 24hrs have passed).

 

If you've sent payment reminders, you have to wait 4 days from the last one you sent.

 

https://www.ebay.co.uk/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=12&pos=1&q...

 

The non-payer can't leave feedback and gets a non-payment strike against their account, which sticks to it for a year.

 

Don't be tempted to leave feedback for a non-payer - it can only be positive and will enable them to remove the strike they receive.

 

Set your Buyer Requirements to block bidders with two or more non-payment strikes in the last 12 months and add them to your Blocked Buyer List with this link:

 

http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences

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Re: Non payment

jckl1957
Experienced Mentor

Don't send another invoice or contact them again.

After 5 days, you can cancel using the reason 'buyer did not pay'.

As long as you wait and cancel for that reason (it won't appear on the dropdown menu as a reason until day 5), they will get an unpaid item strike and won't be able to leave feedback.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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