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14-11-2024 3:16 PM
Ive tried logging on with my username and email and cant log on as its saying not valid. i had lots of positive feedback aswell
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14-11-2024 3:44 PM
It might help if we knew what your ID was, use this to see if you can find your old account. There is no reason why your account should be inaccessible, if there was a problem ebay would advise you.
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14-11-2024 4:24 PM - edited 14-11-2024 4:25 PM
You need to double check that you're entering your login details accurately.
If you are, the next thing I would try is the lost password procedure.
If this also fails I think you will need to contact eBay customer support. It's possible that your old account has been hacked and the password changed to lock you out.
The most common reason for this is that a user has been tricked by a phishing email into giving away their username and password by entering these in a bogus web site, for which a link will conveniently have been provided. Do you perhaps remember anything that might have been a phishing attempt? This would typically be a message designed to panic you by claiming that your account was at risk in some way.