Is there a guarantee in electrical goods .My 120 amp alternator purchased in November 2024 from sell

Is there a guarantee in electrical goods .My 120 amp alternator purchased in November 2024 from selly service lasted 8 months.Ebay told me there is no guarantee only a 30 day return offer.Is this correct

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Re: Is there a guarantee in electrical goods .My 120 amp alternator purchased in November 2024 from

That is correct.  They don't get involved with warranties.  Contact your payment and see if they can help.

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Re: Is there a guarantee in electrical goods .My 120 amp alternator purchased in November 2024 from

eBay said as the item alternator for a car lasted longer than 30 days there
is nothing they will do they tole me to but an alternator from outside
eBay.Customer service rang me as requested and they said Go elsewhere
outside eBay
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Re: Is there a guarantee in electrical goods .My 120 amp alternator purchased in November 2024 from

This is exactly what **peaseblossom** explained to you.

 

eBay's own money back guarnatee only lasts for 30 days. After that they have no interest. 

 

You could try your credit or debit card issuer; they can often help, but I doubt whether they will do so for a purchase last November. If your seller was a UK business seller a credit card would give you the best chance - possibly even if you only used it to fund payment from another source, e.g. PayPal.

 

Otherwise if this was a UK business seller you should have some statutory consumer rights. You could ask citizens advice, or there is plenty of information online. Be aware that even when you have rights, enforcing them against distant, uncooperative sellers on eBay may be difficult or impracticable. Buying from unknown selelrs online is not like buying from the shops.

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