How do I find an offer I sent to buyers.....

[mungocharlesantiques]

I am literally losing the will to live.  I have spent hours (and I mean HOURS) trying to find an offer I sent to a buyer.  Unfortunately, for some reason, he couldn't accept the offer and was worried someone else was going to swoop in so bought the item at the full price.  I now have to send him a revised invoice with the old offer and I can't remember what that was!  I have looked everywhere -  it is not in my 'bids/offers' section.  It is not my messages section.  

Why do Ebay make it impossible to speak to a human being?  The 'customer support' automated section is rubbish.  I have been a member since 2004 but I can honestly say I am going to stop using them after this.

Any help would be much appreciated before I shoot myself in the face. Thank you!

[**peaseblossom**]

Please don't shoot yourself in the face, lol.   I don't know where else you can look but you can contact ebay using callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

[john1297576]

Simple answer is buyer to pay in full and you make a partial refund.

[mungocharlesantiques]

Thank you for your response @peaseblossom I have managed to speak to a human being!!!!!  Apparently any offers you have sent to potential buyers will be removed if someone buys the item at the full asking price.  I find that very odd - surely Ebay should have a system where they have a record of ALL past offers?!  Anyway nightmare over they checked the sellers messages and found the original offer on there.

Thank you again!

[**peaseblossom**]

Glad that's sorted.    🙂