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Hi.item wasnt delivered as stated. I tried to sort.could only do on 'report' but only want to know w

Hi. Item not delivered as stated.what do I do as link not successful 

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Re: Hi.item wasnt delivered as stated. I tried to sort.could only do on 'report' but only want to kn

It would help if you explained how it was delivered? “Not delivered as stated” does not help to get a correct answer!

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Re: Hi.item wasnt delivered as stated. I tried to sort.could only do on 'report' but only want to kn

I didn't describe it properly.
Meant to say 'undelivered ' .

Had no luck with Ai on calls but it turns out it was with a neighbour.

But thanks for your suggestion !!!!!
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Re: Hi.item wasnt delivered as stated. I tried to sort.could only do on 'report' but only want to kn

fargvs
Experienced Mentor

You have only 30 days from estimated delivery date given to open an official  'Item/s not received' case below --- follow the instructions carefully and escalate to eBay on day 4 for their assistance in obtaining a full refund --- case options here >

https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4...

https://pages.ebay.co.uk/ebay-money-back-guarantee/

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