Hi.item wasnt delivered as stated. I tried to sort.could only do on 'report' but only want to know w

[shukir-493]

Hi. Item not delivered as stated.what do I do as link not successful 

[john1297576]

It would help if you explained how it was delivered? “Not delivered as stated” does not help to get a correct answer!

[shukir-493]

I didn't describe it properly.
Meant to say 'undelivered ' .

Had no luck with Ai on calls but it turns out it was with a neighbour.

But thanks for your suggestion !!!!!

[fargvs]

You have only 30 days from estimated delivery date given to open an official  'Item/s not received' case below --- follow the instructions carefully and escalate to eBay on day 4 for their assistance in obtaining a full refund --- case options here >

https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4...

https://pages.ebay.co.uk/ebay-money-back-guarantee/

[shukir-493]

All suggested ,bar the first ,were pleasant and helpful .

As it turned out, a neighbour had the package all along,so problem solved.

Thanks to those that were friendly. Seems like a good community.