Help call back

Please can I have a call back. Important questions . Need to speak to someone

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Re: Help call back

Can we help?

 

If it's not an issue that requires account access we can probably advise or, if we can't, we can point you in the right direction.

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Re: Help call back

jckl1957
Experienced Mentor

You have a brand new account.

For general queries about selling or buying, the best route is to use 'Help & contact' top left of your Ebay page.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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Re: Help call back

Need help with account issue
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Re: Help call back

Can you provide a little more detail?

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Re: Help call back

It’s actually regarding my nephews eBay account. He set it up a few hours
ago and eBay suspended and informed him via email after about an hour. No
reason provided at all. He cannot log a call back as he can’t login to his
account. The eBay system is not at all helpful. No way of finding out why
or anything. So I thought I would log the call for him. Can you please help
,
Really would appreciate your help here. It’s very frustrating.

Thanks
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Re: Help call back

What did the email say, exactly?

 

Has he ever held another eBay account, or does anyone in his household have one that may have been restricted?

 

eBay CS will not discuss somebody else's account with you.

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