Have I been shortchanged by eBay?

[sue011009]

Hoping someone can shed some light on this - I sold an item for £2.99 (order total was £6.53 with postage, buyer protection fee & VAT) and the payment was credited to my eBay balance today but I only received £1.44. I've looked online and now know that eBay take 12.8% of the total (£6.53) which is £0.84 plus a fixed £0.30 charge so I should have received £1.85. Any ideas why I have received less than I should have?

[tressygirl]

Are you adding any promotions,  or optional listing upgrades?  

Add any of the following optional listing upgrades, and they all come with a non refundable listing fee.

This is payable sale or no sale and charged the second the item goes live.

Reserves: 4% of the set reserve ( maximum £150 per item)

Subtitles: £2

Listing in 2 categories: 35p

Gallery Plus: £2.50 ( free for clothes and shoes)

Listings with duration 1 - 3 days 35p

As a tip, before clicking on the final List Item With Displayed Fees button,  glance just above it,  it should read £0.00 Listing Fee.

If there is a fee amount listed there,  you have selected an upgrade,  and if you wish,  it gives you time to scroll up and remove the payable upgrade.

This will show you a breakdown of your transactions,  and any fees, add fees paid.

https://www.ebay.co.uk/sh/fin/transactions

@sue011009 

[papso22]

You looked online and found information on fees that were removed last year.

The best place for fee information is through the help search box on the site.