Debt Collection

[jaywarbyj]

Hi everyone,

I haven't been on Ebay for a while and, due to a card change, hadn't paid a fee. I've just visited my account and paid the fee of c. £60, however I've just noticed I now have an email from a debt collection company for a higher amount of c. £80. 

Having paid the £60 fee, I don't now want to pay the £80 amount as well. What do you suggest I do? (I've tried to find live chat with an EBay agent but can't!)

Thanks.

[tressygirl]

Contact eBay Customer Services about this.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

@jaywarbyj 

[papso22]

The additional £20 may be the debt collectors fee, it could still be due.