Evri Label

[joei7548]

I accidentally downloaded the Evri QR label but didn’t use it. I noticed the email said it cost £2.94. Will I be able to get a refund? Thank you 

[tressygirl · Accepted solution]

I'm presuming you used Simple Delivery here?

If you had seller pays for postage on the listing, and did not use the label,  then you can cancel it for a refund and need to do this within 14 days.

https://www.ebay.co.uk/claims/simple-delivery/refund/seller

If the buyer paid for it it will be refunded automatically in 30 days.

@joei7548 

[joei7548]

Thank you for your advice.