Contact

Is there any way at all to contact someone in EBay rather than use the automated assistant?

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Re: Contact

tobiasd4
Experienced Mentor

Re: Contact

For a live agent you have to contact CS at certain times,  otherwise you will get automated bots,  as it's now a 24 / 7 hour CS service.

 

I recommend contacting CS first thing in the morning when the lines first open for live agents at 8 a.m. on weekdays,  as there is also,  more chance of Dublin answering.

 


This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

Lines open 8 a.m. - 10 p.m. on weekdays


9 a.m. - 6 p.m. on weekends.


Automated agents will be available on chat outside of the above hours.


I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

 

@billabong3000_2012 

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Re: Contact

Hi,
Many thanks for your reply. I contacted them successfully yesterday.


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Re: Contact

You're very welcome.  🤗

 

@billabong3000_2012  

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