Cancelled order and I want refund.

I cancelled few seconds after the purchase.
Impossible you get posted my order before see the cancellation.
I just want my money back.
Seller doing with bad faith.

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Re: Cancelled order and I want refund.

jckl1957
Experienced Mentor

Ebay's rules about cancellations are really clear and the decision to accpt or reject a cancellation lies with the seller:

'If you’ve changed your mind about a purchase, you can submit a request to cancel the order. The seller can either accept or decline your cancellation request.

If you need to cancel an order, submit the cancellation request as quickly as possible. If the seller has already sent your order, they won't be able to cancel it.'

 

So, if the seller says the item has been posted, they don't have to cancel it.  If you have bought from a business seller, you will be able to send the item back at your own expense.

 

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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Re: Cancelled order and I want refund.

if I sent the cancellation request a few seconds before there was no way to
be ready to post.
He first clicked in already posted and after declining the cancellation.
So, impossible what he did. I can see only bad faith.
Regards.
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Re: Cancelled order and I want refund.

Why did you buy and pay if you didn't want item?

As said, it is up to seller if they agree to cancel. 

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Re: Cancelled order and I want refund.

Surprises me a person of support asks a question like you just did.
I bought it by mistake and just realised when I bought it.
I think it isn't difficult to understand.
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