27-02-2025 1:34 PM
I have a customer in Czechia who is trying to buy from me in UK. He gets the message that I won't post to Czechia. Ebay have checked my account and say there are no blocks in place, my customer can buy from other sellers in the UK and up until today has been buying from me. Anyone know what might be happening as to why thislong term and regular customer is blocked?
27-02-2025 1:40 PM
There must be some block somewhere so put their ID on your exemption list and see if that helps:
https://www.ebay.co.uk/bmgt/ExemptBuyers
27-02-2025 1:43 PM
Add the buyer to your exemption list,and check your buyer requirements like allowing buyers to buy ex amount of items from you in certain amount of time. See here, Setting buyer requirements | eBay
27-02-2025 3:39 PM
27-02-2025 3:59 PM
I don't see any related country in your list to Czechia or Bohemia etc,so best check your applicable countries again.
27-02-2025 4:09 PM
27-02-2025 4:13 PM
27-02-2025 4:30 PM