eBay

Recently bought a used nail gun for a proposed home shed build - listed as 'good working order'. Arrived no problem but when I came to use it it wouldnt fire at all. I took it to a local repair place and they said it needed a new 'driver' which was a part no longer available. So  requested a return, as it was defective, under the ebay money back guarantee, even though the seller stated didnt give refunds I believe I am covered(?)Next day the return is closed, no clarification received, and seems I have no right of appeal.  How can I now pursue this? ... View more

Hi I have recently sold an item and a gentleman from Poland has bought it. He says he has sent me funds through Paypal and wants to collect but I can't see anything from Paypal or Ebay to say the payment has been made and there is nothing in my Paypal account. Any ideas? ... View more

Hi everyone,   Can someone please explain what it means if when you are trying to buy an item you get the attached messages?   Thankyou 🙂 ... View more

Product is not authentic. Seller will not provide you with a returns address, and the offer of a 50% refund hasn’t been fulfilled. ... View more

what is a partial refund offer? ... View more

Box asking for "State, Region, Province" will not accept any imput, so I can't pay for the item I've purchased. I am in New Zealand. ... View more

Hi all! I've been selling on Ebay for a while now using both Hermes and Royal Mail for shipping. I've not long moved house and whilst I've changed all my details on Ebay when I print a Royal Mail label it still shows my old address in the return section. I can't see an option to change whilst I'm prepping the label (I also can't change the payment method either which means I have to keep sending money to a PayPal account that I don't use!) and changing it on Ebay hasn't worked either. Any ideas? And yes, I know, I'm probably missing something really obvious!  ... View more

I drafted the item I want to sell but I am unable to post the advert.  How can I complete the process and start selling? ... View more

How do you amend or remove feedback given? ... View more

I have now wasted a week waiting for a buyer to pay - he kept saying he'll come and collect the item and today I finally cancelled the order after his reasons stopped makign sense. There was no option for a second chance offer to any of the other bidders so I have now had to relist it.   I was going to leave feedback - but the only options are "positive" or "report buyer" - where is the negative experience option???     Surely this means people can win auctions, mess you around, make you miss out on legitimate buyers, waste your time and then carry on with no repercussions?   ... View more

hi i am sending an item back which was not as described done the return request item packed ready to return do i wait for the seller and ebay for a return lable or send it back ... View more

I've been asked by a seller to quote my buyer ID when I return the item to them. Please can someone tell me how to find my buyer ID. T I A.   ... View more

I am a seller. I have "Items not received" cases open.  OK, items arrive eventually with delays. Buyers or tracking numbers show this. But Buyers don't bother closing the cases. I worry. EBay doesn't want to be contacted. Thank you   ... View more