eBay

I would like someone to help me with a problem. I need to cancel my open return request so that I can get a refund as the seller has agreed. They claim I have to cancel the refund request then they will refund the amount otherwise it can't be done. I have tried everything and can't find the option to tap for a cancellation request. I've tried ringing ebay and still went to a voicemail. Can someone please help me if they had an issue like this and how they handled it. Thank you ... View more

can external hard drives be connected to a smart tv to record movies ?. ... View more

Hi all, how do I cancel a return that I requested? ... View more

Hello For the last couple of weeks i am receiving messages about poor condiction of purchases(boxes) receiving .Before this period packing method was exactly the same and was ok. But  yesterday it reached the top . Customer send me a picture of item totally ripped off and in diffrent packaging. Of course without contacting me or letting me know what happend  or a chance to investigate or finding solution i have received a  negative feedback. In tracking history it states that the parcel was longer then usual in delivery and with some history of reprinting lable (only can guess they damag ethe parcel and had to change the packaging). I have contacted  ebay and recived the answer that is ok to recive negative feedback and they will not remove it. My flustraction is that i did all what i could and this negative  feedback should go to Hermes as they did get pay and thats was their job. ... View more

Hi,   Bit of background... I have been on the lookout for a motorhome for a while now, and have seen a number on Ebay and elsewhere over the last few months. A couple we have been to see, but for various reasons we have not yet made a purchase. however, we keep an eye on what is available, as we have a good idea of what we're after, if only one was available closer to us!   Anyway, when running a search today, a large number have suddenly appeared in classifieds from a seller apparently based in Armagh, NI (so no good for us, in the middle of England). However: - the address given by the seller is a farm in the middle of nowhere - the company name given by the seller is that of the motorhome manufacturer - the seller has previously only sold much smaller items (e.g. clothing - certainly not vehicles) - the photos for each motorhome are taken on different sales forecourts (comparing buildings in the background) - one motorhome at least I'm 99% sure was previously offered for sale by a seller based in Devon - I recognise the numberplate and the Armagh seller has even re-used the same photos - all the motorhomes are much cheaper than the going rate for the age/mileage (half the price) - all the adverts request that the potential buyer provide a mobile number for further discussion   On the basis of all the above, I smell not just a fish, but a whole trawlerload. There is clearly some sort of scam being attempted here - I'm not sure what, but there seems to be no way of raising an alert.   I asked a similar question a while ago regarding another completely different item, but didn't really get anywhere - the main contention then seemed to be that I'd mentioned the name of the seller. Quite how you can raise a flag on a seller without mentioning their name is beyond me but there you go.   If Ebay starts filling up with scammers it'll end up like another major e-commerce website where I often have reasonable doubt in what's being advertised.   Regards, Dave   ... View more

I am trying to contact Ebay to request  a refund,  the help section keeps on sending me back to the pruchase history which it is not in. It is in order cancellation section. In this section it does not give me the option to request a refund. The buyer cancelled the order due to issues and Ebay put the buyers cancellation into cancelled order section which it seem I can do nothing about. Any help gratefully received. emlyn45 ... View more

Buyer has paid for item which was sent to h/a via Hermes . First delivery , card left , no one in . Following day , according to tracking , two more attempts were made , no reply ,so item returned to seller . Buyer claims he wasn't aware of any of these attempts on following day despite being in ,and states no cards were left proving attendance .Seller now has item , which the buyer still wants . Has the buyer any responsibility in this ? Hermes will say it did nothing wrong . Aware of courier shortcomings .. But am I responsible for paying for another courier to deliver the item or can I charge the buyer if he failed to be in for delivery for it ?  I realise that I can just refund and re sell . No communication problems with buyer and apparently , no other viable address re postage . Appreciate any advice regarding this situation , Warrick. ... View more

the buyers bought the bag i understand that she doesn't like it, i bought the label for the return but the label came with my wrong address it’s my old address, i had already called eBay about 5 years ago talking about my wrong address and you exchanged from the phone but it seems that it didn't work, I asked the buyer to change the address but she didn't want to change , she should have warned me that she would buy another label, I won't pay for another label, what can you do? ... View more

I wanted to buy a sword then found out it was collrct only l have cancer and can't travel ,I cancelled with seller but they won't answer ,I believe I have 14 days to cancel ,l can't travel and can't afford postage.i will phone ebay today but either way I won't buy it. ... View more

eBay say there now managing my payouts and I want to stop this and leave it as it was, how do I do this?? ... View more

Hi I’ve won multiple items from the same selller and I asked her for combined postage for them however, she is struggling making a single invoice with a new postage. The seller mentioned that she can put all my items in one box so I just need to pay one postage cost but I can’t pay it without the invoice from her. i sent eBay help/ support ‘ combined postage for buyer’ page to the seller but she is still struggling. Is there any way I can do for her? She is in the US and I’m in UK.  thank you, ... View more

I am no longer able to work with my fingers so can't sell now.  I am fed up getting adverts etc from you despite writing to you.   PLEASE stop every thing. ... View more

I intend never to sell on ebay again, as the customers are just thick most of the time. Do I have to sign up for "managed payments"? I'm being bombarded with emails HH ... View more

I sent an item back to the seller on 12/01/2021 and have been refunded, but today 18/01/2021 i have recieved the item back, postman said it hadn't been collected so wondered what to do with it. ... View more

    Hi to anyone out there.   why are uk buyers now paying VAT on some pre owned goods from europe. surely VAT only comes into being on new goods!! for pre owned the vat has already been paid.      CONFUSED ... View more