eBay

Hi, I have purchased an item which is the wrong size and I need to send it back for a larger size do I still need to go through a return/refund process on Ebay? as I am not actually requesting a refund from the seller.   Thanks in advance Sherry ... View more

How can I locate listings from last year that I didnt re-list as they were summer items and not winter!   Thanks ... View more

We've been getting multiple EBAY items 'returned' to our business address, yet don't sell clothing and don't sell on EBAY. After looking at the product listings we've found a seller has been using our Business name  and registered business address as their own, so all returns are coming to us.   EBAY have been incredibly unhelpful in dealing with this, even though we've shown our registered trademarks, sent a Notice of Claimed Infringement and had multiple email/phone conversations.   Has anyone else encountered this? What can we do to make sure the seller is banned? Why won't EBAY do anything to protect brand owners?   Many thanks, Matt ... View more

unanswered question notification on when there are no questions on a item I'm selling ... View more

Hello, my accounts were restricted by eBay and they have requested for copies of invoices from my suppliers. ibhave uploaded the information and now they have replied by saying they have indefinitely restricted my accounts from selling and have removed all my listings. I have received no explanation or option to appeal.  please can someone assist as I am not sure how I have breached eBay policy. thank you very much  ... View more

if someone is the winning bidder and then decide they dont want it,if you relist it are you still charged a fee.because it did sell ,even though the buyer isnt paying.thank you. ... View more

Hi I recently bought an item ,an electric wax burner. I selected click and collect at a local store as it's easier for me. I found it had been delivered .but no collection code. Asked shop about it.they say wait till collection code. I then found out they had refused to sign for it and it was sent back to seller. Can the store do this!!!    ... View more

I bought goods back in September 2019, and I want to contact the seller but it is not in my purchase history anymore. How do I retrieve that back? ... View more

I'm currently looking at an electric vehicle for sale. The suggestion is that I pay for it using PayPal Pay After Delivery. I've had an invitatation to join the PAD service but I've had to verify my bank details by sending a small amount. I'm just a bit concerned that it could be a scam as PayPal have already verified my bank. Has amyone got any experience of this please - before I transfer the big money. Thanks ... View more

How to get money back from seller who are no longer trading on ebay and havent received the item. Seller said that the money wasn't taken when it was. How to get money back? ... View more

Does seller limits apply to motor sales ? ... View more