selling

[rej461]

if someone is the winning bidder and then decide they dont want it,if you relist it are you still charged a fee.because it did sell ,even though the buyer isnt paying.thank you.

[red_magpie · Accepted solution]

When a buyer doesn't pay you need to open an unpaid item case. You can open it any time between 2 and 32 days after the listing ends, and close it after four days if they haven't paid. For details, see: http://pages.ebay.co.uk/help/sell/unpaid-items.html

Your final value fee (but no other fees) will then be credited back to your account and you can safely relist the item, or make a second chance offer. The buyer will receive an unpaid item strike from eBay, which will stay on their account for a year. Two strikes will mean that most sellers automatically block them from bidding. Neither party can leave feedback, and any already left can be removed.

Always add non-payers to your blocked bidders list, see: https://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLogin

[john1297576]

Yes, the fe is cahraged the moment an item sells.  It is up to you to recover he fee by opening an Unpaid Case after 2 days and closing after another4 days. Fee is then recredited to your account.

Look in MORE ACTIONS or enter I have not been paid in HELP & CONTACT and read all about the procedure.