eBay

Whats with ebay making it difficult to use other postage carriers? I have sent returns via hermes I used to be able to add track info as other carrier option, have they done away with this now, I cant see anyway to mark the return as dispatched, unless I use the supplied labels via ebays prefered carriers, royal mail and collect plus. Im stuck at this point in the return, now. I don't want to return via your carriers, and it seems these changes are just trying to force buyers to return via the carriers you have cut a deal with. No wonder people are using other selling platforms. So can anyone tell me a way to add tracking to a return without having to line ebays pockets further please.  ... View more

How do I get my collection code?  ... View more

As above ... View more

Hi, I just purchased an item and although initially I thought the post and package was free. I have been charged 1000 pound for postage. I am trying to contact seller to advise not to post but I am very concerned as the money has been taken from my account. Any suggestions on how to remedy this. I can't imagine anything can cost 1000 to deliver.  The item isn't even large.  ... View more

I think ebay may have blocked my account as i cant buy anthing does anyone know how i cant get the account unlocked. Many thanks ... View more

Anyone else have trouble with Hermes taking longer to deliver in UK  than an item took to get to the international dept in Kentucky?   ... View more

i have received a refund for an item that did not arrive, now the item has been delivered but i can find nothing under help to enable me to reimburse the seller ... View more

I bought an item that was advertised as new then got a message saying they found a mark and had to wash it, they did offer a refund but before I could reply to tell them my option they cancelled the order saying there was something wrong with the buyers delivery address, is this right to do and what can I do about it?  Thanks Tricia  ... View more

Surely I don't have to do a refund for missing order when I have proof of posting should i ... View more

I purchased some espadrilles, they came, really pleased  with them. Wore them and the next day I noticed the stitching was coming off on one sandal so I contacted seller, offered a 50% refund which at the time I accepted, didn't hear anything else, later on I noticed the stitching had come away from other one. I asked for a full refund this time. Seller asked for my PayPal address now they are not answering any of my questions.  Please help!  ... View more

when I have my money from seling? because parcel delivered evwryghing and my money ist hold now I no put more items from ebay because you hold my 1000 pounds....  what happen. thank you ... View more

I have purchased a pair of curtains but I noticed it was in my old delivery address I have just sent the seller a message to tell him I have moved. How will I know it will be sent to my new address?  ... View more

Hi I purchased a vespa throttle body off a seller which has proved defective and i launched a request for a refund and its been denied. Its a licence to print money with defective goods. How can i appeal.   ... View more

Hi can anyone tell me what to do when buyer doesn't receive their order I posted it 2nd class with Royal Mail thanks ... View more