Hi, I recently sold an item to a person in Spain from the UK. The item was posted early, prior to payment (I know a silly thing to do and not something I will repeat). The item arrived but payment was never made. I tried to raise an issue with the buyer but had to work through the Ebay site in Spanish, thinking I was going onto a range of options I selected a button that then cancelled the transaction. I did not mean to cancel it and have found no way of reversing that decision. How can I correct it and make the listing currently outstanding in terms of payment? I can't even get a response from the buyer despite emails and messages. I simply want to wanr folk about this person in case the same thing happens again. Thanks
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