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return fee

I want to know why do I have to pay the return fee and to the seller to pay it's his fault, not my fault he did send me the wrong size. 

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Answers (1)

Answers (1)

red_magpie
Experienced Mentor

If the seller sent you the incorrect size item, you need to use eBay;s money back guarantee, see: https://pages.ebay.co.uk/ebay-money-back-guarantee/. Better still, read the full terms and conditions here: http://pages.ebay.co.uk/help/policies/money-back-guarantee.html

Provided the item was located in the UK eBay will require the seller to send you a prepaid return label if they want it back.